# Support Access

cPanel Support Tickets / Support Access

## Create Support SSH key

 - [GET /ticket_grant](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_grant.md): This function installs an SSH key from the
cPanel Customer Portal.



This function is  available through the command line. You  call
it as a request body.

## Delete Support SSH key and closed tickets

 - [GET /ticket_remove_closed](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_remove_closed.md): This function removes cPanel Support's SSH keys and removes closed
support tickets. You can view closed support tickets in WHM's

interface ().



This function is  available through the command line. You  call
it as a request body.

## Delete Support SSH key

 - [GET /ticket_revoke](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_revoke.md): This function removes a
cPanel Customer Portal
SSH key from the server.



This function is  available through the command line. You  call it
as a request body.

## Validate Customer Portal connection

 - [GET /ticket_ssh_test](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_ssh_test.md): This function verifies the connection from the
cPanel Customer Portal
to the server.



This function is  available through the command line. You  call it as
a request body.

## Validate Support SSH connection

 - [GET /ticket_ssh_test_start](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_ssh_test_start.md): This function initiates an SSH connection test.



This function is  available through the command line. You  call it
as a request body.

## Validate Support IP addresses on firewall

 - [GET /ticket_whitelist_check](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_whitelist_check.md): This function checks whether the server's firewall whitelist correlates
with the granted support tickets. You can view granted support tickets in
WHM's

interface ().



This function is  available through the command line. You  call it as
a request body.

## Add Support IP addresses to firewall

 - [GET /ticket_whitelist_setup](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_whitelist_setup.md): This function adds cPanel Support's IP addresses to your server's firewall
whitelist. This function is firewall-specific and does  change the
cPHulk
whitelist.



* This function is  available through the command line. You  call it as
a request body.
* This function logs error messages to the

file.

## Remove Support IP addresses from firewall

 - [GET /ticket_whitelist_unsetup](https://api.docs.cpanel.net/specifications/whm.openapi/support-access/ticket_whitelist_unsetup.md): This function removes cPanel Support's IP addresses from your server's firewall
whitelist. This function is firewall-specific and does  change the
cPHulk
whitelist.



* This function is  available through the command line. You  call it as
a request body.
* This function logs error messages to the

file.