# Ticket Management

cPanel Support Tickets / Ticket Management

## Create initial Support ticket request

 - [GET /ticket_create_stub_ticket](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_create_stub_ticket.md): This function creates a stub ticket. The system uses the stub ticket
to create a cPanel support ticket.



This function is  available through the command line. You  call
it as a request body.

## Import Technical Support Agreement text

 - [GET /ticket_get_support_agreement](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_get_support_agreement.md): This function retrieves the WebPros International, LLC Technical Support Agreement text
and metadata about the user's agreement status from the
cPanel Customer Portal.


* This function is  available through the command line. You  call it
as a request body.
* To use this function, you  set up a cPanelID token in your current session.
For more information, read our
cPanelID
documentation.

## Import customer information from Customer Portal

 - [GET /ticket_get_support_info](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_get_support_info.md): This function retrieves the license holder's support-related information.



* This function is  available through the command line. You  call
it as a request body.
* To use this function, you  set up a cPanelID token in your current session.
For more information, read our
cPanelID
documentation.

## Return Support ticket status

 - [GET /ticket_list](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_list.md): This function lists all active and open support tickets from the
cPanel Customer Portal.



This function is  available through the command line. You  call
it as a request body.

## Enable Technical Support Agreement acceptance

 - [GET /ticket_update_service_agreement_approval](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_update_service_agreement_approval.md): This function records a user's acceptance of the Technical Support
Agreement (TSA). The cPanel Customer Portal stores each record with the user's
login, the date and time, and the TSA's version.



This function is  available through the command line.
You  call it as a request body.

## Validate Customer Portal OAuth2 code

 - [GET /ticket_validate_oauth2_code](https://api.docs.cpanel.net/specifications/whm.openapi/ticket-management/ticket_validate_oauth2_code.md): This function validates the OAuth2 code from the
cPanel Customer Portal.
After the function validates the token, the system stores it on the current session.



This function is  available through the command line. You  call it
as a request body.