Import customer information from Customer Portal

This function retrieves the license holder's support-related information.

Note:

This function is not available through the command line. You must call it as a request body.
To use this function, you must set up a cPanelID token in your current session. For more information, read our cPanelID documentation.

SecurityBasicAuth

Responses

200

HTTP Request was successful.

Response Schema: application/json

	object
	object

get/ticket_get_support_info

Request samples

https://hostname.example.com:2087/cpsess##########/json-api/ticket_get_support_info?api.version=1

Response samples

application/json

{"data": {"arch": "x86_64",
"arch_supported": 1,
"company_id": 7,
"company_name": "Example, L.L.C.",
"distro": "centos enterprise 6.8",
"distro_supported": 1,
"gets_direct_support": 0,
"has_company_info": 0,
"has_compatibility_info": 1,
"hostname": "server.example.com",
"ip": "192.168.0.1",
"logo_url": "http://example.com/assets/ourlogo.png",
"pub_support_contact": "http://documentation.example.com/",
"pub_tech_contact": "https://support.example.com/",
"tech_contact_email": "support@example.com"
},
"metadata": {"command": "ticket_get_support_info",
"reason": "OK",
"result": 1,
"version": 1
}
}