cPanel API 2 Functions - Contactus::sendcontact

Warning:

The cPanel API 2 system is deprecated. We strongly recommend that you use UAPI instead of cPanel API 2.


Description

This function sends a support request to the site's host.

Warning:

We strongly recommend that you use UAPI instead of cPanel API 2. However, no equivalent UAPI function exists.

Examples


WHM API (JSON)

https://hostname.example.com:2087/cpsess###########/json-api/cpanel?cpanel_jsonapi_user=user&cpanel_jsonapi_apiversion=2&cpanel_jsonapi_module=Contactus&cpanel_jsonapi_func=sendcontact&email=laurence%40cpanel.net&issue=It%20smells%20awful.&subject=My%20dog%20has%20no%20nose.
Note:

For more information, read our Calls from the WHM API documentation.


LiveAPI PHP Class

$cpanel = new CPANEL(); // Connect to cPanel - only do this once.

// Send a support request to your host.
$send_request = $cpanel->api2(
    'Contactus', 'sendcontact',
    array(
          email => 'username@example.com',
          subject => 'My dog has no nose.',
          issue => 'It smells awful.',
    )
);
Note:

For more information, read our Guide to the LiveAPI System.


LiveAPI Perl Module

my $cpliveapi = Cpanel::LiveAPI->new(); # Connect to cPanel - only do this once.

#  Send a support request to your host.
my $send_request = $cpliveapi->api2(
    'Contactus', 'sendcontact',
    {
     email => 'username@example.com',
     subject => 'My dog has no nose.',
     issue => 'It smells awful.',
    }
);
Note:

For more information, read our Guide to the LiveAPI System.


cPanel Tag System (deprecated)

Warnings:
  • cPanel tags are deprecated . We strongly recommend that you only use the LiveAPI system to call the cPanel APIs. Examples are only present in order to help developers move from the old cPanel tag system to our LiveAPI .
  • cPanel API 2 calls that use cPanel tags vary in code syntax and in their output.
  • For more information, read our Deprecated cPanel Tag Usage documentation.

Command Line

cpapi2 --user=username Contactus sendcontact email=username%40example.com subject="My dog has no nose." issue="It smells awful."
Notes:
  • You must URI-encode values.
  • username represents your account-level username.
  • You must include the --user=username option.
  • For more information and additional output options, read our Guide to cPanel API 2 documentation or run the cpapi2 --help command.
  • If you run CloudLinux™, you must use the full path of the cpapi2 command:
    /usr/local/cpanel/bin/cpapi2

Output (JSON)

{
  "cpanelresult": {
    "apiversion": 2,
    "func": "sendcontact",
    "data": [
      {
        "status": 1
      }
    ],
    "event": {
      "result": 1
    },
    "module": "Contactus"
  }
}
Note:

Use cPanel's API Shell interface (cPanel >> Home >> Advanced >> API Shell) to directly test cPanel API calls.


Parameters

Parameter Type Description Possible values Example
email string

Required

The sender's contact email address.

A valid email address.


username@example.com
issue string

Required

The support request's message body.

A valid string. It smells awful.
subject string

Required

The support request's subject line.

A valid string. My dog has no nose.

Returns

Parameter Type Description Possible values Example
reason string

A reason for failure.

This function only returns a reason value if it failed.

A string that describes the error.

This is an error message.
result boolean

Whether the function succeeded.

  • 1 — The function succeeded.
  • 0 — The function failed.
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